With respect, consideration, common sense and responsibility, we show each other and the world around us that we have a clear standpoint on what we do. Strong principles are one of our core values. It ensures that we continue to have happy guests and satisfied employees and that we show the greatest possible consideration for the environment.
Read more about responsibility at the castle
In an efficient service culture like ours, it is vital that everyone feels that they have an important part to play. Our guests invariably assess their stay from an overall perspective, although how comfortable our staff made them feel is an important parameter in their assessment. We face all the challenges, tasks and praise we receive as a team. When we hire new personnel, we strive to recruit empathetic team players who can read our guests’ needs.
Each of us has a unique skills set and personality. Each of us is therefore obliged to base our individual contribution on our strengths and to enhance our skills through knowledge sharing, cooperation and training. If we can see that it will benefit our guests, we appreciate the importance of taking full responsibility for every task that comes our way – even though it may not always be one of our own.
We have implicit confidence in each other and are always true to our word. While mutual trust is vital to develop-ment, it also implies that we are willing to give and take. Each of us knows our role in the organisation and precisely what is required of us – in terms of our duties to our guests and co-workers.
At Hindsgavl Castle, we strive consistently to achieve perfection – for the benefit of our guests and the success of our business. We are privileged to work in an historical environment, and we show respect for the cultural inheritance that is inherent to interiors and structures. Our uniforms, our appearance and our language are appropriate – to our guests as well as to our colleagues. As employees at Hindsgavl Castle, we have made an active choice to deliver quality in our working life.
We take good care of our guests because we know precisely what they need and, not least, expect of a location such as ours. We are hospitality experts, we pay attention to the smallest detail and, most important of all, we do not just talk to our guests. We converse with them. As perma-nent employees, we are responsible for ensuring that temporary staff are well-informed and feel at home in our culture, and that they are aware of our values.
We take responsibility for the environ-ment, our employees, the local community, and our business. We make decisions that integrate all of these aspects, and we work systematically with sustainability. Our journey with sustainability is ongoing, and we strive for continuous improvement, benefiting our guests, the world around us, and ourselves.
Reception
+45 6441 8800
Meetings and conferences
+45 6340 6698
Find the contact info for our staff here
